<p>Terms and Conditions</p>

<p>Piatto Sano Healthy Meals is one of the leading centers in the field of providing healthy diet programs. Our services are provided by experts and specialists with a high degree of competence. All programs have calculated calories and are specific according to the condition of each client. To achieve the best results, the client must adhere to the food plan and exercise regularly.</p>

<p>The customer is obligated to fill out the subscription form and choose meals from the program&#39;s menu</p>

<p>You want to subscribe to it for the entire subscription period * and pay the subscription value in advance upon signing, provided that the program takes effect after (24-48) working hours starting from the date of signing this form.</p>

<p>In the event that the customer desires the meal delivery service, the delivery times start from 6:00</p>

<p>morning and ends around 4:00 pm every day according to the appointment schedule, taking into account that there may be a discrepancy in the delivery time specified for the customer by two hours (+/-).</p>

<p>The customer is obligated to place the meals, after taking them out of the box, inside the refrigerator immediately upon receiving them, in order to preserve the safety and quality of the meals in terms of health and nutritional value. With the importance of not keeping meals for more than (48) hours and refraining from using them after that.</p>

<p>The customer understands that if he or his representative is not present to receive the meal box, the driver is not allowed to leave the meal box in front of the designated place for delivery (for example, home).</p>

<p>Upon delivery, and the customer or his representative is not able to receive the meals at the specified place for delivery, the box will be returned to the main kitchen and the customer is not entitled to claim this day</p>

<p>The customer is also not entitled to request compensation for expired meals as a result</p>

<p>During the subscription period, the customer is allowed to suspend / suspend the program temporarily for a period not exceeding the validity of each program</p>

<p>1, The customer can also cancel or change the quality of meals during the subscription period, provided that he notifies the call center of his desire to do so before (48) h /discontinuation of some 7-day programs and any 7-day SMART program are not allowed</p>

<p>The customer is not entitled to refund the remainder of the paid subscription value after (3) days from the date of delivery start.</p>

<p>However, the customer has the right to transfer the balance of the remaining days to a relative or friend. An amount of (25) KD will be deducted from the value of the remaining subscription for administrative services.</p>

<p>In the event that the customer stops receiving the meals on his own and does not notify the company and the validity period of the program has expired, the customer is not entitled to claim the rest of the subscription value paid for the undelivered meals.</p>

<p>To renew the subscription, the customer must pay (3) days prior to the expiry date of the current subscription</p>

<p>This is to avoid any interruption</p>

<p>The customer has the right to change the address where he wants to receive a box after notifying the call center within a period of no less</p>

<p>for (72) hours</p>

<p>The validity of the program in the event of promotional offers differs from its original validity period and is subject to the terms and conditions of the promotional offer</p>

<p>Numbers and times that interest you</p>

<p>When the customer has any complaint or not receiving meals on time, you can contact the customer service center at 22007000 - 94012020 - 94015050</p>

<p>Working hours are from 11 am until 1 am</p>

<p>note</p>

<p>(*) If the customer neglects to choose any of the meals within the subscription period, this may lead to non-delivery of meals for that day, and the company is not bound by specific options</p>

<p>The customer must be aware of and comply with the period of the program he/she is participating in</p>